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Privacy And Security Policy ...

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are processed by SagePay.com using our SSL from Industry leading provider, We also use PayPal as additional payment system for those who want to order with PayPal's Buyer Protection policy. we also use google checkout for additional payment system for those buyer have google checkout account for easy and secure checkout.

We aims to provide the highest standards of customer service and to maintain these standards we need to collect certain information from you . In doing so, we are committed to protecting your privacy and adhering to the principles of The Data Protection Act 1999.

What information do we collect and use?

When you place an order with us, The information we collect is the full name, home address, billing address and card details of our customers in order to process their order. We also collect the email addresses and phone numbers of our visitors to ensure that we are able to contact them regarding their order. The information is sent to us via an SSL encrypted server. This information will form part of a permanent record of your dealings with us.

When you email us, we may ask for certain information to be able to check this record and answer your questions quickly and accurately.

When you contact us, in any way, we may make a note of this contact if it is relevant to your permanent record. This allows us to provide a higher level of ongoing customer care.

Our site uses cookies to enhance your online experience. No personally sensitive information is stored in these, and the site will function fully if you have set your browser to accept cookies.

We would like to be able to mail or email you occasionally including offers and updates, that we think may be of interest.

How we use your information

We collect the relevant information in order to process our customer’s orders and ensure that their transaction is successful. Our visitors can also voluntarily choose to receive emails from us regarding promotional offers, discount codes, and informative newsletters.

Controlling your information

When providing us with your information in order to complete a order, you will only be required to fill out the boxed with a star next to them. By filling in the boxes without stars you are providing us with information that we use for marketing purposes and to better our service.

If you have previously voluntarily agreed to receive our newsletters, promotional offers and discount codes, but no longer wish to receive these emails, you can remove you from our mailing list anytime by login to your account using your email and password.

Cookies: [Updated 26-May-2012]

A cookie is a small text file written to your hard drive that contains information about your account on this Website. Cookies do not contain any personal information about users. During the course of your visit to this Website, the pages you see, along with a cookie, are downloaded to your device. Cookies enable us to collect useful information such as the device a user is using and whether they have visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

How does Our web pages use cookies?

Information gathered from cookies helps us to analyse the behaviour of our visitors and their online behaviour and patterns. This means we can provide you with a better community and user experience by tailoring our site to your needs. We are constantly looking for ways in improve our online community and information from cookies is critical for this.

Cookies do not give us any personal information about you or your business. They simply allow us to see which areas of the site are working well i.e. visited most and which content is most of interest.

Cookies also allow you to have a more seamless experience of using the site i.e. you remain logged in for entire sessions or multiple user sessions, removing the need to remember usernames and passwords on a regular basis. Our session cookies are therefore essential to the functionality and usability of our site.

Third Party Cookies on web pages

During any visit to this Website you may notice some cookies that are not related to our web pages or Itech-Media (www.libidonatural.com). These may include 3rd party advertising cookies.

You may be served a 3rd party cookie directly from one of our advertisers. However, 3rd party cookies only gather anonymous information. The 3rd party cookies that our advertisers serve simply allows ads to be shown that may be relevant to you based on previous pages and content you have viewed.

3rd party cookies will come from Yahoo, Bing, Google.

Any widgets we use like Twitter, FB may also set their own cookies and set their own Google analytics cookies.

You should check the third party websites for more information about these.

How to reject cookies?

If you wish to restrict or block the cookies which are set by Itech-Media (www.libidonatural.com) website, you can do this through your browser settings. The Help function within your browser should tell you how. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies will have an impact on the functionality of this website and the quality of your user experience.

List of cookies used on this website:

Cookie name Purpose
ShopID, EmailID, cName, NEWCUSTOMER, DISCOUNT, payment_amt, PaymentOption, token  
__utma, __utmb, __utmc, __utmv, __utmz Google analytics:
We use this to monitor the volume of site traffic. This does not collect any personal information about you or your business.
   

Contact information

If you have any queries regarding our Policy please write to us at:

ITECH-MEDIA LTD

Mailing Address:
Headlands Business Centre
10 Headlands, Kettering
Northants
NN15 7HP

Payment Security..

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are processed by SAGEPAY Payment Service Provider.

We accept Visa, Mastercard, Electron, Maestro and Delta. You will need to fill in your credit card number, expiry date, Card security code and the name and address of the card holder where you receive your card statement. We also accept PayPal as alternative method of payment those who want to purchase over internet with PayPal's Buyer Protection Policy.

       

Credit or debit card payments made through Protx are straight forward. From our ‘Order Payment ’ page, you simply need to enter your credit card details into the form and submit your payment. If your credit card payment has been accepted you will then receive a message informing you that your order has been successful.

It is just as safe as placing an order over the phone or even buying from retail stores. We don't save your credit card information and can't even view it. All data is transmitted through a secure server (SSL) by our credit card processor.

Secure server

When you connect to a secure web server, such as our check-out procedure, you ask that server to authenticate itself. This authentication is a complex process involving public keys, private keys and a digital certificate. The certificate tells you that an independent third party has agreed that the server belongs to the company it claims to belong to. A valid certificate means that you can have confidence that you are sending information to the right place.


This SSL certificate logo shows you that these security measures are in place on this site.

The Internet Shopping Is Safe campaign for consumers is facilitated by industry and supported by Government. The campaign aims to help consumers avoid being confused by the deluge of online shopping advice, by uniting merchants, facilitators, banks and Government behind industry approved internet shopping advice and practical help. Consumers can shop online with confidence.

Department of Trade & Industry

Shopping on the internet is quick, convenient and safe as long as e-shoppers follow simple guidelines issued by the Department of Trade & Industry.

Secure Shopping
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